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Privacy Policy

This notice explains how Eleven Eleven Salon & Spa handles information connected with 11-11salonspa.com, inquiries to the salon and online appointment booking.

Effective and last updated:

Information you provide

When you email, call or book with the salon, you may provide your name, contact details, appointment details, service preferences and the information included in your message. Please share only what is needed for your request and do not send payment-card details by email. The website itself does not provide customer accounts or a payment-card entry form.

Appointments and Vagaro

Online booking opens a Vagaro booking page or an embedded Vagaro booking window. Vagaro processes booking information, and the salon can access appointment and customer information needed to manage bookings and provide services. Any payment details requested in that booking flow are submitted through the booking provider, not through a payment form built into this website.

The booking window may connect to Vagaro when it is prepared or opened. Vagaro may also process information for its own accounts and services. Read Vagaro's privacy policy for its practices. Contact the salon about salon-managed appointment records; contact Vagaro about your independent Vagaro account.

Website hosting and analytics

Vercel hosts this website and may process technical request information, including IP addresses, to deliver and protect it. The site also uses Vercel Web Analytics for usage reports such as pages visited, referral sources, approximate location, browser and device type. Vercel describes this analytics service as using aggregated statistics without third-party cookies. See Vercel's analytics privacy explanation and privacy notice.

Google advertising, cookies and maps

This website includes a Google Ads tag for advertising measurement. Google may receive information such as the page address, IP address, browser information and advertising identifiers, and may set or read cookies. Google's use of information can include measurement, fraud prevention and personalized advertising, depending on applicable settings.

An embedded Google Map loads when you approach it on the page and may send technical information to Google. See how Google uses information from sites that use its services. A page visit or a click on Book Now is not, by itself, a confirmed appointment.

How information is used and shared

Information is used to respond to inquiries, arrange and manage appointments, communicate about requested services, operate and improve the website, understand advertising performance, protect against misuse and meet applicable legal obligations. Information is processed by providers involved in those activities, including Vagaro, Vercel and Google as described above. Information may also be disclosed when required by law or reasonably necessary to protect legal rights or safety. Advertising providers may process information under their own policies; this notice does not describe all such processing as anonymous.

Reviews and external websites

The website displays selected public reviews from Google and Vagaro, sometimes with abbreviated reviewer names or shortened excerpts. Contact the salon to request a correction or raise a concern about a displayed review. Links to Instagram, maps and other external websites lead to services with their own privacy practices.

Your choices and requests

You can manage or delete cookies through your browser and adjust Google advertising preferences in My Ad Center. Blocking cookies or third-party content may affect maps or booking features. These controls do not necessarily stop every technical request or all advertising measurement.

Depending on the law that applies to you, you may have rights to request access, correction or deletion of personal information, or to object to or limit certain processing. Contact the salon using the details below and describe your request. Identity verification may be needed, and legal exceptions may apply. An email request does not automatically change your browser's cookie or advertising settings.

Retention and security

Retention depends on the type of information, why it is needed, appointment and customer-service needs, and applicable recordkeeping or legal requirements. Providers may have separate retention practices. No internet transmission or storage system can be guaranteed completely secure; avoid including unnecessary sensitive information in messages.

Children and parent inquiries

The website is intended for adults seeking information or arranging services, including parents or guardians booking for a child. It is not directed to children under 13. If you believe a child has provided personal information through this website without appropriate parental involvement, contact the salon so the concern can be addressed.

Updates to this notice

This notice may change as website features, providers or practices change. The date above identifies the current version. Any additional notice required by applicable law will apply. You can also read the website's Terms of Service.

Contact the salon

Eleven Eleven Salon & Spa
1706 Beacon St, Brookline, MA 02445
Info@11-11salonspa.com
(617) 477-0454