Website information
Terms of Service
These terms describe use of the Eleven Eleven Salon & Spa website at 11-11salonspa.com. Please read them before using the website or following its booking links.
Effective and last updated:
Website purpose and scope
The website provides salon information, service descriptions, starting prices, hair-care guides and access to appointment booking. These website terms do not replace any service-specific terms presented to you when arranging an appointment. If you do not agree with these website terms, please discontinue use of the website; you can contact the salon directly with questions.
Booking appointments
Bookings are handled through Vagaro or directly with the salon. Clicking Book Now, viewing availability or starting a booking does not confirm an appointment. Follow the booking process and check for confirmation from Vagaro or the salon. Provide accurate contact and appointment information, and contact the salon if you are unsure whether a booking was confirmed. Use of Vagaro is also subject to the terms it presents.
Prices, availability and consultations
Published prices may be starting prices. The final price and appointment duration can vary with the service, hair length or condition, and the work required. Confirm the service, price and timing with the salon before treatment. Availability can change, and walk-ins depend on availability. Published information may contain errors or become outdated; contact the salon to confirm details important to your decision.
Changes and cancellations
Please give at least 24 hours' notice when cancelling or rescheduling. For changes within 24 hours of your appointment, call the salon directly. Any applicable deposit, payment, cancellation or other service-specific conditions should be reviewed when booking. These website terms do not create a cancellation fee, no-show charge or refund policy.
Guides, images and testimonials
Website guides provide general information, not an individualized consultation or medical advice. Results and suitability vary by person, hair history and service. Images and testimonials do not guarantee a particular outcome. Reviews describe individual experiences; ratings and comparisons should be read with their stated sources and dates. See the editorial standards for sourcing and corrections.
Permitted use and content rights
You may browse and use the website for lawful personal purposes. Do not submit fraudulent requests, interfere with the website, attempt unauthorized access or use it to distribute spam or harmful code. Website text, branding, design and images belong to the salon or their respective owners or licensors. Public reviews remain attributable to their authors. Except as permitted by law or with permission from the relevant rights holder, do not reproduce website content commercially or imply an endorsement by the salon.
Third-party services and availability
Booking, maps, social platforms and other linked services are operated by their respective providers. Their availability and practices are outside the salon's control. The website may be updated, interrupted or unavailable, and continuous or error-free access is not guaranteed. For time-sensitive appointment matters, call the salon rather than relying only on website access.
Privacy
The Privacy Policy explains website information handling, booking providers, analytics, Google advertising and privacy requests. Reading or accepting these terms is not a substitute for any separate consent required by applicable law.
Your legal rights and changes to these terms
Nothing in these terms removes consumer rights or excludes responsibilities that cannot lawfully be excluded. Updates will be posted on this page with a revised date and apply prospectively. They do not retroactively change an existing confirmed appointment agreement. Contact the salon with questions about these terms or a service concern.
Contact the salon
Eleven Eleven Salon & Spa1706 Beacon St, Brookline, MA 02445
Info@11-11salonspa.com
(617) 477-0454